Louis Ng has spent the last 9 years working with global customers to achieve their goals. Louis currently leads few multi-national developers for troubleshooting, maintaining and optimising Java B2B SaaS solutions.
Socialization
Skills
Languages, Operating Systems & Tools
Java
git
SVN
linux
bash
Windows Server
groovy
QlikSense
jquery
javascript
springBoot
Platform Development & Administration
Bamboo
Bitbucket
Jenkins
Application Server
Wildfly
Tomcat
Data Management
Oracle
MySQL
Containers & Cloud
Docker
AWS
Experience
Senior Enterprise Service Solution Lead
E2open LTD. - UK (Remote)
Led 7 multi-national developers for troubleshooting and fixing production issues for Cloud SaaS Logistics and Supply Chain solutions
Collaborated with customer and internal teams for requirement gathering and solving issues with their domain language.
Authored comprehensive documentation and knowledge base for architecture, integration and use cases for customers and developers with their domain languages.
Proposed process recommendations for internal and external stakeholders
March 2022 - Present
Engineering Lead (previously Technical Analyst)
E2open Ltd. / Amber Road LLC. - Hong Kong
Designed, developed and managed multiple supply chain solutions for retail and apparel industries
Led up to 3 developers for incident troubleshooting, software development and system maintenance tasks.
Provided insights and improved team performance by utilizing BI Tools QlikSense
April 2018 – March 2022
Senior Software Engineer
Amber Road LLC. - Hong Kong
Architected, developed and maintained Java B2B solutions for strategic customers
Collaborated with clients to gather and analyse requirements and provide technical supports
Trained junior members on development practices and troubleshooting skills
Managed transaction system for the finance team
April 2016 - April 2018
Software Engineer
ecVision Ltd. - Hong Kong
Developed enterprise solutions for customers using Java, JSP and Struts
Investigated and provided the root cause for the production issues to customers
June 2014 - March 2016
Education
The Hong Kong University Of Science And Technology